What this screen is

The Agreements screen lets you monitor installment agreements for events you are allowed to manage. It shows the amount, status and paid installments.

How to find an agreement

1. Search by agreement, registration, participant or event.
2. Select All events or a specific event.
3. Combine it with an agreement status.
4. Use the link filter to find imported agreements without a registration.
5. Navigate through table or card pages to review every item.

How to create an agreement

An Administrator or Organizer creates the agreement. Participants do not request this option from the cart: they wait for the organizer, track the agreement in their account and pay the installments under My Registrations.

1. Under Payments, open Agreements and choose the + button (Create agreement).
2. Find a cart or pending registration.
3. Enter the installment count and first due date.
4. Confirm with Create agreement. The installments are created and the registration remains pending until payment is completed.

Paid or cancelled registrations and registrations with an active agreement do not appear in the selector. Interest and penalties use the organizer settings.

How to confirm reported payments

Participants pay each installment under My Registrations: they report a PIX payment with a receipt or pay with Mercado Pago. A reported installment shows as payment reported on the agreement edit screen.

1. Open the agreement under Agreements and choose Edit.
2. In the Agreement installments section, review the attached receipt.
3. Choose Confirm payment on the reported installment.

Confirming settles the installment; settling the last one completes the agreement and marks the registration as paid. Mercado Pago payments are confirmed automatically after approval.

How to edit an agreement

1. In the table or cards, choose Edit on the desired agreement.
2. Review the linked registration details (number, participant, event, category/service, amount and status). It is shown read-only and cannot be changed.
3. Update its description or status.
4. Select Save.

The registration, amount and installments cannot be changed on this screen, so the history of paid installments remains intact. A settled agreement keeps that status, which is set automatically after all installments are paid.

While an agreement is active or settled and has no unpaid installment overdue before the entry date, the participant's QR code remains valid at the entrance. An installment due on the entry date does not block access yet.

Statuses

• Active: still has installments being monitored.
• Settled: all agreement obligations were completed.
• Cancelled: the agreement is no longer active.

Imported agreements without registration

Some historical records were preserved even though they had no associated registration. They are marked Imported without registration. The system does not invent a participant or registration, preventing incorrect links.

Permissions

Administrators can review all agreements. Organizers can only review agreements within their events. Participants continue to use their account area.